The Moore Family Alliance FAQs
Welcome to The Moore Family Alliance, LLC FAQ section! Below you’ll find answers to some of the most common questions about our services, products, and operations. If you have additional questions, feel free to contact us at info@moorefamilyalliance.com.
General Questions
Q: What is The Moore Family Alliance?
A: We are a Northern Nevada family-owned business specializing in sustainable beekeeping, honey production, and pollination services. Our mission is to support agriculture and promote environmental health through ethical practices.
Q: Where are you located?
A: Our headquarters and apiary operations are based in Northern Nevada. Contact us for specific service locations or product availability.
Q: How can I contact you?
A: You can reach us via email at info@moorefamilyalliance.com. Our mailing address is 1598 3300 E, Battle Mountain, NV 89820.
Pollination Services
Q: What crops do you provide pollination services for?
A: We provide pollination services for a variety of crops, including alfalfa, fruits, vegetables, nuts, and flowers. Contact us to discuss your specific needs.
Q: How do I book pollination services?
A: Simply fill out the booking form on our website or email us at pollination@moorefamilyalliance.com. Our team will work with you to schedule services tailored to your crop’s needs.
Q: What regions do you serve for pollination?
A: We primarily serve Northern Nevada and surrounding areas. If you’re outside this region, contact us to see if accommodations can be made.
Honey and Beeswax Products
Q: Do you sell your honey and beeswax products online?
A: Yes, our honey and beeswax products are available for purchase on our website. Visit our "Shop" page for details and to place an order.
Q: Are your products organic?
A: While we prioritize sustainable and ethical beekeeping practices, our products are not officially certified organic. However, we ensure minimal environmental impact and high-quality standards.
Q: Can I purchase bulk orders of honey or beeswax?
A: Yes, bulk orders are available for both honey and beeswax. Contact us at sales@moorefamilyalliance.com to discuss pricing and availability.
Beekeeping and Sustainability
Q: Do you offer tours or workshops?
A: Yes, we occasionally host farm tours and beekeeping workshops. Check our "Events" page or subscribe to our newsletter for upcoming dates and details.
Q: How do you ensure the health of your bees?
A: We follow ethical beekeeping practices, including proper hive management, disease prevention, and maintaining natural forage areas to support the health and sustainability of our bee colonies.
Q: Can I start my own hive with your help?
A: Absolutely! We offer beginner beekeeping workshops and starter kits. Contact us for more information and guidance.
Orders and Shipping
Q: How long does it take to process and ship an order?
A: Orders are typically processed within 2-3 business days. Shipping times vary based on your location, but most deliveries are made within 5-7 business days.
Q: What is your return policy?
A: We accept returns for defective or damaged products reported within 7 days of receipt. Contact us at returns@moorefamilyalliance.com with your order details.
Q: Do you ship internationally?
A: At this time, we only ship within the United States. Contact us for special requests.
Community and Partnerships
Q: Do you collaborate with local farmers or organizations?
A: Yes, we proudly partner with local farms and organizations to support sustainable agriculture. If you’re interested in collaborating, email us at partnerships@moorefamilyalliance.com.
Q: How can I support your mission?
A: You can support us by purchasing our products, booking our services, attending our events, or spreading the word about our mission to sustain agriculture and the environment.
Have more questions? Don’t hesitate to reach out—we’re here to help!